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CompTIA

220-802 · Question #398

A technician is called to assist a customer. The customer reports when they powered on the system, they heard a loud noise, saw a spark, and smelled a burning smell. Which of the following should…

The correct answer is C. Unplug the system from the power source. When you hear a loud noise and see a spark with a burning smell, unplug the system immediately from power source. This might be the case of high voltage frying the innards of the

Hardware

Question

A technician is called to assist a customer. The customer reports when they powered on the system, they heard a loud noise, saw a spark, and smelled a burning smell. Which of the following should the technician advise the customer to do FIRST?

Options

  • APower on the system, to see if it happens again.
  • BImmediately notify the fire department.
  • CUnplug the system from the power source.
  • DTurn off the circuit breaker to the building.

How the community answered

(40 responses)
  • A
    3% (1)
  • C
    95% (38)
  • D
    3% (1)

Explanation

When you hear a loud noise and see a spark with a burning smell, unplug the system immediately from power source. This might be the case of high voltage frying the innards of the

Topics

#electrical safety#power supply#hardware hazard#safety procedures

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