220-802 · Question #322
A technician is taking apart a laptop in order to replace an internal part. During this process, which of the following represents a best practice?
The correct answer is C. Label the screws according to where they came from. When disassembling a laptop, labeling screws by their origin location is a critical best practice because laptops use multiple screw sizes in different locations, and reinstalling the wrong screw can strip threads or damage components.
Question
A technician is taking apart a laptop in order to replace an internal part. During this process, which of the following represents a best practice?
Options
- AOnly perform the work on a plastic counter top
- BNever use a power tool to remove screws from the case
- CLabel the screws according to where they came from
- DWhen working on the bottom of a laptop, always leave the screen open
How the community answered
(40 responses)- A5% (2)
- B3% (1)
- C90% (36)
- D3% (1)
Why each option
When disassembling a laptop, labeling screws by their origin location is a critical best practice because laptops use multiple screw sizes in different locations, and reinstalling the wrong screw can strip threads or damage components.
While a non-conductive surface helps with ESD, plastic counter tops alone do not represent the most critical best practice for laptop disassembly.
Power tools are not prohibited - using an appropriate low-torque driver is acceptable; the concern is using the correct bit and torque, not avoiding power tools entirely.
Laptop manufacturers use screws of varying lengths, diameters, and thread pitches throughout the chassis, and incorrectly reassembling them can cause stripped threads, cracked housing, or permanent damage to the motherboard or other components. Labeling screws with their originating location during disassembly ensures correct reinstallation. This practice is specifically recommended in CompTIA A+ hardware maintenance guidelines.
The position of the screen lid has no established relationship to best practices for working on the bottom of the laptop chassis.
Concept tested: Laptop disassembly best practice - labeling screws
Source: https://www.comptia.org/certifications/a
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