A manufacturer has instructed a technician to update the software that resides on the flash ROM chip of an integral system add-in component. Which of the following types of software needs to be…

System BIOS is firmware for the motherboard specifically; the question refers to an add-in component's flash ROM, not the motherboard BIOS chip.

Firmware is persistent software embedded in non-volatile memory (such as flash ROM) that provides low-level control for a specific hardware device. When a manufacturer instructs a technician to update the software on a flash ROM chip of a hardware component, that update is by definition a firmware update, also called flashing the device.

An OS patch updates the operating system software running in RAM and on the OS drive, not code stored on a hardware component's ROM chip.

A driver is software that runs in the OS to allow the OS to communicate with hardware; it is not stored on the hardware component's flash ROM chip.