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220-801 · Question #78
220-801 Question #78: Real Exam Question with Answer & Explanation
The correct answer is C: Clean the heating element. Thermal printers produce images using heat applied to thermally sensitive paper, so preventive maintenance focuses on cleaning the heating element to ensure consistent, clear print quality.
Question
Which of the following would be a necessary step in performing preventive maintenance on a thermal printer?
Options
- AReplace the print head
- BApply the maintenance kit
- CClean the heating element
- DReplace the toner
Explanation
Thermal printers produce images using heat applied to thermally sensitive paper, so preventive maintenance focuses on cleaning the heating element to ensure consistent, clear print quality.
Common mistakes.
- A. Replacing the print head is a corrective repair action for a failed component, not a routine preventive maintenance step.
- B. Maintenance kits (containing rollers, fuser, and pads) are used for laser printers, not thermal printers.
- D. Thermal printers use no toner; replacing toner is a task specific to laser printers and is irrelevant to thermal printer maintenance.
Concept tested. Thermal printer preventive maintenance procedures
Reference. https://support.zebra.com/cpws/docs/tic/printer_maintenance.pdf
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