220-801 Question #655: Real Exam Question with Answer & Explanation

The correct answer is C: Installing Hotkey drivers from a manufacturer's website. Special programmable keys on laptops-such as those that launch applications, control brightness, or toggle Wi-Fi-are managed by hotkey (or function key) drivers provided by the laptop manufacturer. Without these drivers installed, the OS does not know how to interpret the key's s

Question

A laptop running a Windows operating system has a key that is supposed to launch Internet Explorer, but is not functioning. Which of the following will resolve this?

Options

AInstalling Bluetooth drivers from a manufacturer's website
BInstalling ACPI drivers from a manufacturer's website
CInstalling Hotkey drivers from a manufacturer's website
DInstalling AHCI drivers from a manufacturer's website

Explanation

Special programmable keys on laptops-such as those that launch applications, control brightness, or toggle Wi-Fi-are managed by hotkey (or function key) drivers provided by the laptop manufacturer. Without these drivers installed, the OS does not know how to interpret the key's signal. ACPI drivers manage power states, AHCI drivers handle SATA storage, and Bluetooth drivers control Bluetooth hardware-none of these govern application-launch hotkeys.

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