220-801 Question #634: Real Exam Question with Answer & Explanation

The correct answer is D: Set the password clear jumper on the motherboard. The standard hardware method to clear a forgotten BIOS password is to set the password-clear jumper on the motherboard, which resets NVRAM/CMOS settings including stored passwords.

Question

A user has forgotten their BIOS password on their computer. Which of the following would a technician use to allow the user access to their PC?

Options

ARemove the BIOS chip on the PC
BRe-flash the BIOS
CRun password cracking software on the user's PC
DSet the password clear jumper on the motherboard

Explanation

The standard hardware method to clear a forgotten BIOS password is to set the password-clear jumper on the motherboard, which resets NVRAM/CMOS settings including stored passwords.

Common mistakes.

A. Physically removing the BIOS chip risks permanent damage to the motherboard and is not a supported recovery method.
B. Re-flashing the BIOS updates firmware code but does not necessarily clear the stored BIOS password held in NVRAM or CMOS.
C. Password cracking software operates at the OS level and cannot reach BIOS-level passwords stored in NVRAM before the OS loads.

Concept tested. BIOS password reset using motherboard jumper

Reference. https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/clear-bios-password

Community Discussion

No community discussion yet for this question.

Full 220-801 Practice