220-801 · Question #125
220-801 Question #125: Real Exam Question with Answer & Explanation
The correct answer is B: Inform the customer and recommend temporarily using the CAT5e cable.. The professional and ethical approach is to inform the customer of the discrepancy and let them make an informed decision. CAT5e is backward compatible and will physically connect to CAT6a jacks - the server will function, just at reduced performance specs. The customer may accep
Question
Options
- AInstall the CAT5e cable, boot the server and then return and replace it later.
- BInform the customer and recommend temporarily using the CAT5e cable.
- CInstall the CAT5e cable, document the installation and leave the premises.
- DInform the customer that the server will be available as soon as a CAT6a cable is acquired.
Explanation
The professional and ethical approach is to inform the customer of the discrepancy and let them make an informed decision. CAT5e is backward compatible and will physically connect to CAT6a jacks - the server will function, just at reduced performance specs. The customer may accept this temporary compromise to bring up a mission-critical server immediately. Installing without informing the customer (A or C) is unprofessional, and refusing to proceed until the correct cable arrives (D) could cause unnecessary downtime without first consulting the customer.
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