CompTIA
220-801 · Question #1063
While performing maintenance on a system for a customer, the screen locks and requests a prompt for a password. Which of the following BEST represents the actions the technician should take to get…
The correct answer is B. Find the user and have them enter their password. The best way to get the PC unlocked is to find the user and have him/her enter the password. You don't want to break the password while performing system maintenance because it is
Hardware
Question
While performing maintenance on a system for a customer, the screen locks and requests a prompt for a password. Which of the following BEST represents the actions the technician should take to get the PC unlocked?
Options
- ALook around the area for hints at what the password might be.
- BFind the user and have them enter their password.
- CUse third party software to bypass the prompt.
- DTry random passwords until it is accepted.
How the community answered
(39 responses)- A3% (1)
- B90% (35)
- C3% (1)
- D5% (2)
Explanation
The best way to get the PC unlocked is to find the user and have him/her enter the password. You don't want to break the password while performing system maintenance because it is
Topics
#screen lock#professionalism#customer security#authentication
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