CompTIA
220-702 · Question #92
A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XP generic printer drivers were used. When the user prints a document, the pages are printing out with…
The correct answer is A. Download manufacturer printer drivers. See the full explanation below for the reasoning.
Question
A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XP generic printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?
Options
- ADownload manufacturer printer drivers
- BRestart the printer spooler
- CCheck for Microsoft Windows updates
- DCheck Device Manager
How the community answered
(32 responses)- A75% (24)
- B16% (5)
- C3% (1)
- D6% (2)
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