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CompTIA

220-702 · Question #66

Recently three new applications were installed on all the desktops in a company branch. One of the applications causes Windows to crash on startup, but the technician is unable to find out which…

The correct answer is B. Start the computer in Safe Mode and check Event Viewer. See the full explanation below for the reasoning.

Question

Recently three new applications were installed on all the desktops in a company branch. One of the applications causes Windows to crash on startup, but the technician is unable to find out which application it is. Without removing all three applications, which of the following is the BEST way to determine the cause of the crash?

Options

  • ALaunch REGEDIT and remove the offending applications from the Run key.
  • BStart the computer in Safe Mode and check Event Viewer.
  • CPut in the ERD and when the window pops up select the option for Repair Broken Links and
  • DHit the F6 key as Windows loads and run Repair Broken Links and Applications.

How the community answered

(50 responses)
  • A
    12% (6)
  • B
    74% (37)
  • C
    10% (5)
  • D
    4% (2)

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