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CompTIA

220-702 · Question #373

A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?

The correct answer is A. Power cycle the printer. See the full explanation below for the reasoning.

Question

A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?

Options

  • APower cycle the printer
  • BPrint a test page
  • CRemove all the paper trays and restart the printer
  • DRemove and replace the roller

How the community answered

(65 responses)
  • A
    78% (51)
  • B
    6% (4)
  • C
    3% (2)
  • D
    12% (8)

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