CompTIA
220-702 · Question #352
A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC…
The correct answer is B. Remote Assistance. See the full explanation below for the reasoning.
Question
A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?
Options
- ATerminal Services
- BRemote Assistance
- CRouting and Remote Access Service
- DRemote Desktop
How the community answered
(19 responses)- A16% (3)
- B74% (14)
- C5% (1)
- D5% (1)
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