CompTIA
220-701 · Question #88
220-701 Question #88: Real Exam Question with Answer & Explanation
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Question
A customer has a question about the repairs needed for their desktop computer. While asking their question to a technician, the technician receives a personal phone call on their cell phone. Which of the following should the technician do NEXT?
Options
- AAsk the customer to wait and answer the phone call.
- BTalk on the phone while listening to the customer.
- CHand the phone to a coworker to answer the call.
- DSilence the phone and then listen to the customer.
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