CompTIA
220-701 · Question #204
A laser printer has an error `tray two paper jam' but tray two does not have any paper in it. Which of the following should the technician do FIRST?
The correct answer is C. Check the tray two paper sensors for blockage and run the printer self test. See the full explanation below for the reasoning.
Question
A laser printer has an error `tray two paper jam' but tray two does not have any paper in it. Which of the following should the technician do FIRST?
Options
- AReplace the tray two paper sensor and run the printer self test.
- BRemove the tray two paper sensor and clean the printhead.
- CCheck the tray two paper sensors for blockage and run the printer self test.
- DCheck the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
How the community answered
(35 responses)- A11% (4)
- B3% (1)
- C83% (29)
- D3% (1)
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