CompTIA
220-701 · Question #145
220-701 Question #145: Real Exam Question with Answer & Explanation
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Question
A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation?
Options
- AAllow the user to demonstrate expertise.
- BDo not argue; empathize with the user, and offer to help.
- CAsk the user to watch as the technician diagnoses and corrects the
- DDocument each of the steps to replicate at a later time.
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