220-301 Exam Questions

A technician wants to upgrade a PC with a new IDE hard drive. The BIOS cannot detect the drive. What is the FIRST step that should be taken to resolve the problem?

When considering upgrading RAM on a legacy computer, what determines the memory supported by the PC?

A small office has a 5 computer network with 10/100 NICs (network interface cards) in the computers, a 10BaseT Ethernet Hub, and Category 4 cables connecting everything together. T...

How many pin contacts are on a RIMM module?

Which technology is susceptible to interference from physical obstacles such as walls?

A user has two EIDE hard drives on the primary bus. On the secondary bus, the user has a DVD ROM and a CD-RW. The user wants to add another hard drive. How can this be accomplished...

What is possible to autodetect in the CMOS?

The computer is not recognizing all of the memory that was just installed into an old PC system. What are three possible causes of the problem? (Select THREE)

The A+ Certified Technician is asked to install a device that requires USB 2.0 in a desktop system. The system only supports USB 1.1. What should the A+ Certified Technician do?

Which type of memory cache is attached directly to the core of a CPU and runs at the CPU speed?

Which section in CMOS has a configuration setting that can make the monitor turn off when the computer is idle?

Which type of connector is the Parallel Port on the back of a PC?

The computer is not recognizing all of the memory that was just installed into an old PC system. What are three possible causes of the problem? (Select THREE)

Which two of the following voltages are delivered by an ATX power supply? (Select TWO)

What should be used to extinguish a computer fire?

How many pin contacts are on a RIMM module?

The computer is not recognizing all of the memory that was just installed into an old PC system. What are three possible causes of the problem? (Select THREE)

A user reports that the mouse is acting erratically. The help desk technician has the user check to see if the: (Choose two.)

Which type of memory is contained inside the CPU?

What are the two MOST common SCSI implementations? (Select TWO)

Where would a technician modify a computer's configuration, so that the Parallel Port uses ECP (extended capabilities port) mode?

The electrical connector between the docking station and a portable computer is:

Which high-speed connection offers the cheapest solution for a reliable high-speed connection at home?

In which two situations is it NOT advisable to wear a grounding strap while working on a PC? (Select TWO)

Why can multiple SCSI devices work on the same channel?

The modem does not dial out. What are the two MOST likely causes of this problem? (Select TWO)

Which three network protocols are typically used in Windows 9x, Windows 2000, and Windows XP networks? (Select THREE)

Which type of memory cache is attached directly to the core of a CPU and runs at the CPU speed?

What is the BEST way to prevent ESD (electrostatic discharge) when handling electronic components?

Which statement is true about an Address Bus?

On modern systems, COM2 is not often used. It often ties up much needed resources. If disabled, which IRQ is freed for other devices?

An onboard VGA card is defective. A technician installs an AGP card into the computer's available AGP slot. What should be done NEXT to complete the video upgrade?

Which connector do fiber optic cables use?

What is the minimum number of drives required for RAID Level 5?

When replacing the Master ATA hard drive in a desktop unit, to ensure proper function the replacement hard drive should:

A client calls complaining that a computer does not boot into Windows. Safe Mode is available and the anti-virus software is up to date. What question should the client be asked no...

What is the standard IRQ for the secondary hard drive controller?

Which type of connector does an analog modem phone line use?

Which high-speed connection offers the cheapest solution for a reliable high-speed connection at home?

An onboard VGA card is defective. A technician installs an AGP card into the computer's available AGP slot. What should be done NEXT to complete the video upgrade?

Which Parallel Port interface mode is used by printers to enable bi-directional communication?

When considering upgrading RAM on a legacy computer, what determines the memory supported by the PC?

Which two statements about the NetBEUI protocol are true? (Select TWO)

A user has two EIDE hard drives on the primary bus. On the secondary bus, the user has a DVD ROM and a CD-RW. The user wants to add another hard drive. How can this be accomplished...

Which COM Port and IRQ is typically assigned to the first Serial Port on a legacy system?

Wearing an ESD (electrostatic discharge) strap is dangerous when working on which device?

Which of the following is a good troubleshooting technique that a technician should practice?

The EIA/TIA (Electronics Industry Association/Telecommunications Industry Association) 568B wiring standard (10BaseT and 100BaseT) calls for which cable and connector?

The A+ Certified Technician is asked to install a device that requires USB 2.0 in a desktop system. The system only supports USB 1.1. What should the A+ Certified Technician do?

A small office has a 5 computer network with 10/100 NICs (network interface cards) in the computers, a 10BaseT Ethernet Hub, and Category 4 cables connecting everything together. T...