CompTIA
220-301 · Question #829
A customer reports that the video is very grainy. What is the FIRST question that this customer should be asked to determine the problem?
The correct answer is B. What is the video card resolution set to? See the full explanation below for the reasoning.
Question
A customer reports that the video is very grainy. What is the FIRST question that this customer should be asked to determine the problem?
Options
- AWhat kind of video card does the customer have?
- BWhat is the video card resolution set to?
- CHow much memory does the customer have?
- DWhat operating system does the customer use?
How the community answered
(35 responses)- A9% (3)
- B77% (27)
- C3% (1)
- D11% (4)
Community Discussion
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