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CompTIA

220-301 · Question #401

A customer has a computer that currently has a 4 GB hard drive and wants to upgrade to a 20 GB hard drive. After installing the new hard drive, only 8 GB of the new hard drive is recognized. What is…

The correct answer is D. The computer has a BIOS limitation. See the full explanation below for the reasoning.

Question

A customer has a computer that currently has a 4 GB hard drive and wants to upgrade to a 20 GB hard drive. After installing the new hard drive, only 8 GB of the new hard drive is recognized. What is the cause of the problem?

Options

  • AThe new hard drive is defective.
  • BThe new hard drive needs to be a Slave to the old hard drive.
  • CThe computer only accepts 4 GB hard drives.
  • DThe computer has a BIOS limitation.

How the community answered

(45 responses)
  • A
    18% (8)
  • B
    2% (1)
  • C
    7% (3)
  • D
    73% (33)

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