CompTIA
220-301 · Question #359
What is the FIRST and most important step in system troubleshooting?
The correct answer is D. gather information about the problem. See the full explanation below for the reasoning.
Question
What is the FIRST and most important step in system troubleshooting?
Options
- Atry rebooting the system to see if that fixes the problem
- Bcheck the System Error Log or Event Log
- Cback up the system data
- Dgather information about the problem
How the community answered
(51 responses)- A4% (2)
- B14% (7)
- C6% (3)
- D76% (39)
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