CompTIA
220-301 · Question #303
A user cannot successfully print a job from a graphics application. What is the FIRST step that a technician should take to diagnose the problem source?
The correct answer is A. print a different file to see if the problem still exists. See the full explanation below for the reasoning.
Question
A user cannot successfully print a job from a graphics application. What is the FIRST step that a technician should take to diagnose the problem source?
Options
- Aprint a different file to see if the problem still exists
- Bre-install the printer driver software
- Creboot the user's computer and reprint the job
- Dcycle the printer's power switch
How the community answered
(19 responses)- A79% (15)
- B11% (2)
- C5% (1)
- D5% (1)
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