CompTIA
220-301 · Question #262
220-301 Question #262: Real Exam Question with Answer & Explanation
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Question
A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later, the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs, but will no longer burn DVDs. When arriving on site, what is the FIRST action that the technician should take?
Options
- Are-install the DVD burning software
- Bcheck for a faulty IDE cable
- Cbe sure that the DVD+R is formatted before using it
- Dcheck for incompatible media
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