CompTIA
220-301 · Question #208
220-301 Question #208: Real Exam Question with Answer & Explanation
The correct answer is C. check for incompatible media. See the full explanation below for the reasoning.
Question
A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later, the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs, but will no longer burn DVDs. When arriving on site, what is the FIRST action that the technician should take?
Options
- Acheck for a faulty IDE cable
- Bre-install the DVD burning software
- Ccheck for incompatible media
- Dbe sure that the DVD+R is formatted before using it
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