CompTIA
220-301 · Question #1856
What is the first question to ask a customer who is having difficulty with a printer NOT printing?
The correct answer is D. Do you see lights on the panel of the printer? See the full explanation below for the reasoning.
Question
What is the first question to ask a customer who is having difficulty with a printer NOT printing?
Options
- AIs the printer software installed properly?
- BIs the printer connected to the computer correctly?
- CIs the printer cartridge out of ink?
- DDo you see lights on the panel of the printer?
How the community answered
(49 responses)- A12% (6)
- B4% (2)
- C2% (1)
- D82% (40)
Community Discussion
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