CompTIA
220-301 · Question #1612
220-301 Question #1612: Real Exam Question with Answer & Explanation
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Question
A customer is complaining that their computer will NOT start up. An error message indicates that it cannot find the boot drive. What is the FIRST question that the technician should ask when troubleshooting this problem?
Options
- AIs the keyboard malfunctioning?
- BDoes the hard drive appear correctly in CMOS?
- CIs the network card connection light on?
- DCan the computer boot to a CD?
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