CompTIA
220-301 · Question #1303
A user cannot successfully print a job from a graphics application. What is the FIRST step that a technician should take to diagnose the problem source?
The correct answer is C. print a different file to see if the problem still exists. See the full explanation below for the reasoning.
Question
A user cannot successfully print a job from a graphics application. What is the FIRST step that a technician should take to diagnose the problem source?
Options
- Are-install the printer driver software
- Bcycle the printer's power switch
- Cprint a different file to see if the problem still exists
- Dreboot the user's computer and reprint the job
How the community answered
(42 responses)- A7% (3)
- B5% (2)
- C71% (30)
- D17% (7)
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