CompTIA
220-301 · Question #11310
What is the FIRST and most important step in system troubleshooting?
The correct answer is D. gather information about the problem. See the full explanation below for the reasoning.
Question
What is the FIRST and most important step in system troubleshooting?
Options
- Acheck the System Error Log or Event Log
- Btry rebooting the system to see if that fixes the problem
- Cback up the system's data
- Dgather information about the problem
How the community answered
(35 responses)- A14% (5)
- B9% (3)
- C3% (1)
- D74% (26)
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