CompTIA
220-301 · Question #109
What is the FIRST and most important step in system troubleshooting?
The correct answer is D. gather information about the problem. See the full explanation below for the reasoning.
Question
What is the FIRST and most important step in system troubleshooting?
Options
- Atry rebooting the system to see if that fixes the problem
- Bback up the system's data
- Ccheck the System Error Log or Event Log
- Dgather information about the problem
How the community answered
(48 responses)- A2% (1)
- B10% (5)
- C6% (3)
- D81% (39)
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