A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best…

The correct answer is B. Ransomware. Ransomware is malware that encrypts a user's files and then demands payment (a ransom) in exchange for the decryption key. The user's inability to open the files and the message indicating they're encrypted are classic signs of a ransomware attack.

Submitted by brentm· Mar 30, 2026Security

Question

A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best describes this issue?

Options

AKeylogger
BRansomware
CPhishing
DCryptominer

How the community answered

(33 responses)

A
3% (1)
B
94% (31)
D
3% (1)

Explanation

Ransomware is malware that encrypts a user's files and then demands payment (a ransom) in exchange for the decryption key. The user's inability to open the files and the message indicating they're encrypted are classic signs of a ransomware attack.

Topics

#Ransomware#Malware identification#File encryption

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