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220-1102 · Question #481

A user is unable to access several documents saved on a work PC. A technician discovers the files were corrupted and must change several system settings within Registry Editor to correct the issue…

The correct answer is B. Create a restore point. Before making changes to the Windows Registry, creating a system restore point is crucial as it allows the technician to easily revert the system to a previous working state if the registry modifications cause unintended issues.

Operating Systems

Question

A user is unable to access several documents saved on a work PC. A technician discovers the files were corrupted and must change several system settings within Registry Editor to correct the issue. Which of the following should the technician do before modifying the registry keys?

Options

  • AUpdate the anti-malware software.
  • BCreate a restore point.
  • CRun the PC in safe mode.
  • DRoll back the system updates.

How the community answered

(19 responses)
  • A
    11% (2)
  • B
    84% (16)
  • C
    5% (1)

Why each option

Before making changes to the Windows Registry, creating a system restore point is crucial as it allows the technician to easily revert the system to a previous working state if the registry modifications cause unintended issues.

AUpdate the anti-malware software.

Updating anti-malware software is good practice but irrelevant to mitigating risks associated with manual registry modifications for file corruption.

BCreate a restore point.Correct

Modifying the Windows Registry incorrectly can cause severe system instability or prevent the operating system from booting. Creating a system restore point before making registry changes allows the technician to easily revert the system to its previous state if the modifications lead to new problems or worsen existing ones.

CRun the PC in safe mode.

Running the PC in safe mode might be necessary to make certain registry changes if the system is unstable, but it does not provide a rollback mechanism for erroneous modifications.

DRoll back the system updates.

Rolling back system updates addresses issues caused by recent updates, not necessarily issues from file corruption that require specific registry edits, and it doesn't serve as a direct backup for registry modifications.

Concept tested: Windows Registry modification best practices - system restore

Source: https://support.microsoft.com/en-us/windows/create-a-system-restore-point-77f0d75d-bb70-1627-70ae-329327bcefd1

Topics

#Registry Editor#System Restore#System Configuration#Troubleshooting Best Practices

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