CompTIA
220-1102 · Question #47
A call center technician receives a call from a user asking how to update Windows. Which of the following describes what the technician should do?
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Operating Systems
Question
A call center technician receives a call from a user asking how to update Windows. Which of the following describes what the technician should do?
Options
- AHave the user consider using an iPad if the user is unable to complete updates
- BHave the user text the user's password to the technician.
- CAsk the user to click in the Search field, type Check for Updates, and then press the Enter key
- DAdvise the user to wait for an upcoming, automatic patch
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Topics
#Windows Update#Operating System Management#User Support