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CompTIA

220-1102 · Question #389

A technician wants to install Developer Mode on a Windows laptop but is receiving a 揻ailed to install package?message. Which of the following should the technician do first?

The correct answer is B. Check for Windows updates. If Developer Mode fails to install a package, the first troubleshooting step is to check for and install pending Windows updates, as required components or dependencies might be missing or outdated.

Operating Systems

Question

A technician wants to install Developer Mode on a Windows laptop but is receiving a 揻ailed to install package?message. Which of the following should the technician do first?

Options

  • AEnsure internet connectivity.
  • BCheck for Windows updates.
  • CEnable SSH.
  • DReboot computer.

How the community answered

(53 responses)
  • A
    4% (2)
  • B
    79% (42)
  • C
    6% (3)
  • D
    11% (6)

Why each option

If Developer Mode fails to install a package, the first troubleshooting step is to check for and install pending Windows updates, as required components or dependencies might be missing or outdated.

AEnsure internet connectivity.

While internet connectivity is necessary for downloading components, the error "failed to install package" implies the download might have happened or failed for other reasons, and checking for updates addresses a broader set of potential underlying system issues before solely focusing on network.

BCheck for Windows updates.Correct

Developer Mode installation failures, often due to "failed to install package" messages, frequently stem from missing system components or outdated operating system versions. Checking for and installing all pending Windows updates ensures the system has the necessary prerequisites, patches, and feature updates required for Developer Mode components to install correctly.

CEnable SSH.

Enabling SSH is an advanced feature that can be used in Developer Mode for remote access, but it is not a prerequisite for installing Developer Mode itself and will not resolve a package installation failure.

DReboot computer.

Rebooting the computer is a general troubleshooting step but is less likely to resolve a specific package installation failure related to missing dependencies or an outdated OS than checking for updates.

Concept tested: Troubleshooting Windows Developer Mode installation

Source: https://learn.microsoft.com/en-us/windows/apps/get-started/enable-your-device-for-development

Topics

#Windows troubleshooting#Developer Mode#Operating system updates#Package installation

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