220-1002 Question #88: Real Exam Question with Answer & Explanation

The correct answer is A: ESD mat. An ESD (Electrostatic Discharge) mat grounds both the technician and the workstation chassis, safely dissipating static electricity that could instantly damage sensitive components such as hard drives and PCBs. Hard drives - especially HDDs with magnetic platters - are highly vul

Question

A technician is servicing a workstation that needs a hard drive replacement. To protect the workstation, which of the following should the technician use?

Options

AESD mat
BMagnetized screwdriver
CMultimeter
DAir filter mask
EVelcro straps

Explanation

An ESD (Electrostatic Discharge) mat grounds both the technician and the workstation chassis, safely dissipating static electricity that could instantly damage sensitive components such as hard drives and PCBs. Hard drives - especially HDDs with magnetic platters - are highly vulnerable to ESD. A magnetized screwdriver would corrupt data on a spinning magnetic drive. A multimeter measures electrical values but provides no ESD protection. An air filter mask is respiratory PPE for dusty environments. Velcro straps are cable management accessories.

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