A customer contacts an IT technician regarding a PC's performance. The customer explains that the computer struggles to run several applications simultaneously, Which of the following changes should…

The correct answer is A. Increase the allocation of virtual memory. Virtual memory (the page/swap file on disk) acts as an overflow when physical RAM is exhausted. Increasing its allocation is a free, immediate, software-level fix that should always be attempted before recommending costly hardware upgrades. If the virtual memory increase proves…

Hardware

Question

A customer contacts an IT technician regarding a PC's performance. The customer explains that the computer struggles to run several applications simultaneously, Which of the following changes should the technician recommend FIRST to address the customer's concern?

Options

AIncrease the allocation of virtual memory.
BUpgrade the RAM to a larger capacity.
CReplace the existing HDD with an SSD.
DEnable fastboot in the BIOS

How the community answered

(39 responses)

A
87% (34)
B
3% (1)
C
8% (3)
D
3% (1)

Explanation

Virtual memory (the page/swap file on disk) acts as an overflow when physical RAM is exhausted. Increasing its allocation is a free, immediate, software-level fix that should always be attempted before recommending costly hardware upgrades. If the virtual memory increase proves insufficient, upgrading physical RAM (B) becomes the logical next step. Replacing an HDD with an SSD (C) improves overall speed but does not directly add memory capacity, and enabling fastboot (D) only reduces boot time and does not help with multi-tasking performance.

Topics

#RAM upgrade#virtual memory#system performance#hardware upgrade

Community Discussion

No community discussion yet for this question.

Full 220-1002 Practice