220-1002 · Question #358
A technician receives a call from an end user in the human resources department who needs to load an older stand-alone application on a computer to retrieve employee information. The technician…
The correct answer is D. Impact to the device. The technician's primary concern is the impact to the device. Older, unsupported applications may carry unpatched security vulnerabilities, could be unstable on a modern OS, and may install legacy drivers or components that conflict with current system software. Running it in…
Question
A technician receives a call from an end user in the human resources department who needs to load an older stand-alone application on a computer to retrieve employee information. The technician explains the application can be run in compatibility mode, but it will need to be removed as soon as the user obtains the required information. Which of the following BEST describes the technician's concern with loading this application on the user's computer?
Options
- AIncompatibility
- BImpact to the network
- CImpact to the user
- DImpact to the device
How the community answered
(48 responses)- A4% (2)
- B10% (5)
- C2% (1)
- D83% (40)
Explanation
The technician's primary concern is the impact to the device. Older, unsupported applications may carry unpatched security vulnerabilities, could be unstable on a modern OS, and may install legacy drivers or components that conflict with current system software. Running it in compatibility mode mitigates some OS incompatibilities, but the application's underlying security weaknesses and potential instability remain a risk to the host device. The technician's instruction to remove the app immediately after use reflects this concern. The application is standalone (so network impact is minimal), and while there may be a user experience issue, the core risk is to the device's integrity and security.
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