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CompTIA

220-1002 · Question #317

A technician is upgrading the memory on a laptop in the field. The technician has misplaced the ESD strap. Which of the following should the technician do?

The correct answer is C. Employ effective self-grounding techniques. When an ESD (Electrostatic Discharge) strap is unavailable, the correct practice is to use self-grounding techniques-periodically touching a known grounded metal object (such as an unpainted metal part of the laptop chassis while it is unplugged) to discharge built-up static…

Hardware

Question

A technician is upgrading the memory on a laptop in the field. The technician has misplaced the ESD strap. Which of the following should the technician do?

Options

  • AReturn to the shop and obtain a replacement strap
  • BConduct the upgrade using ESD bags as mitts
  • CEmploy effective self-grounding techniques
  • DImprovise an ESD strap with a length of copper wire

How the community answered

(34 responses)
  • A
    3% (1)
  • C
    91% (31)
  • D
    6% (2)

Explanation

When an ESD (Electrostatic Discharge) strap is unavailable, the correct practice is to use self-grounding techniques-periodically touching a known grounded metal object (such as an unpainted metal part of the laptop chassis while it is unplugged) to discharge built-up static electricity before handling components. Returning to the shop (A) may not be practical in a field scenario. Using ESD bags as mitts (B) is not a standard or reliable practice. Improvising with copper wire (D) is dangerous-an improperly constructed grounding path could damage components or create a shock hazard. Self-grounding is the accepted field workaround.

Topics

#ESD protection#self-grounding#static electricity#laptop upgrade

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