CompTIA
220-1002 · Question #256
220-1002 Question #256: Real Exam Question with Answer & Explanation
Sign in or unlock 220-1002 to reveal the answer and full explanation for question #256. The question stem and answer options stay visible for context.
Question
A client reports a laptop does not power on after a lightning storm. The technician diagnoses the problem as being a faulty motherboard. after replacing the motherboard and booting the laptop, the screen remains black, although the laptop displays an image on an external monitor. Which of the following would be the technician's NEXT step?
Options
- ACommunicate the findings to the client and offer replacement options.
- BExplain how to use the laptop with an external monitor and offer to set it up.
- CContact the sales department and provide a quote for a new motherboard.
- DDocument the repair process and provide a detailed report to the client.
Unlock 220-1002 to see the answer
You've previewed enough free 220-1002 questions. Unlock 220-1002 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.