Joe, a customer, requests to have a technician rename his laptop to the name of his favorite sports team. Which of the following documents MUST the technician consider before performing this action?

The correct answer is B. Inventory management. Renaming a computer changes its hostname, which directly impacts inventory management records. Organizations track assets by their computer names in asset management systems, Active Directory, network documentation, and help desk records. Changing a hostname without updating…

Hardware

Question

Options

AAcceptable use policy
BInventory management
CEULA
DMDM policy

How the community answered

(42 responses)

A
2% (1)
B
88% (37)
C
7% (3)
D
2% (1)

Explanation

Renaming a computer changes its hostname, which directly impacts inventory management records. Organizations track assets by their computer names in asset management systems, Active Directory, network documentation, and help desk records. Changing a hostname without updating the inventory can cause the device to become 'lost' in tracking systems, create support confusion, and break automated policies tied to the device name. An acceptable use policy (A) governs user behavior, not device naming conventions. A EULA (C) is a software licensing agreement irrelevant to renaming hardware. MDM policy (D) may govern mobile device management but renaming a laptop hostname is primarily an inventory tracking concern.

Topics

#inventory management#asset tracking#technician policies#documentation

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