220-1002 · Question #143
A user contacts a technician to troubleshoot server errors. The user explains that some files will not open on the server, the data backups are operational, and the weather has been bad. The…
The correct answer is D. Battery backup. The clues point to a power problem: bad weather suggests power fluctuations or outages, and missing time slots in the event log indicate the server unexpectedly lost power and shut down (no events were logged during those gaps). Files not opening is consistent with abrupt…
Question
A user contacts a technician to troubleshoot server errors. The user explains that some files will not open on the server, the data backups are operational, and the weather has been bad. The technician notices missing time slots in the event log. Which of the following should the technician replace to prevent these issues in the future?
Options
- ASystem memory
- BSurge protector
- CHard drives
- DBattery backup
How the community answered
(26 responses)- A4% (1)
- B4% (1)
- C8% (2)
- D85% (22)
Explanation
The clues point to a power problem: bad weather suggests power fluctuations or outages, and missing time slots in the event log indicate the server unexpectedly lost power and shut down (no events were logged during those gaps). Files not opening is consistent with abrupt shutdowns causing corruption. Data backups being operational rules out a storage failure as the root cause. System memory (A) or hard drives (C) failing would produce different error patterns. A surge protector (B) protects against voltage spikes but does not provide power during outages. A Battery Backup (UPS - Uninterruptible Power Supply) (D) provides both surge protection and a battery reserve to keep the server running or allow a clean shutdown during power loss.
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