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210-065 · Question #5710

Which Cisco MCU feature allows a video participant to dial in to view permanent and active conferences and select a conference to join, or allow them to create a new conference?

The correct answer is C. Auto Attendant. The Cisco MCU Auto Attendant feature provides an interactive menu that lets video participants dial in, browse available conferences, and either join an existing one or create a new conference on demand.

Multipoint Conferencing

Question

Which Cisco MCU feature allows a video participant to dial in to view permanent and active conferences and select a conference to join, or allow them to create a new conference?

Options

  • Aad hoc conferencing
  • BACD
  • CAuto Attendant
  • Dpreconfigured participant

How the community answered

(35 responses)
  • A
    6% (2)
  • B
    3% (1)
  • C
    89% (31)
  • D
    3% (1)

Why each option

The Cisco MCU Auto Attendant feature provides an interactive menu that lets video participants dial in, browse available conferences, and either join an existing one or create a new conference on demand.

Aad hoc conferencing

Ad hoc conferencing refers to the automatic creation of a conference when participants dial each other directly, not a menu-driven interface for browsing and selecting from available conferences.

BACD

ACD (Automatic Call Distribution) is a call center technology for routing inbound calls to available agents and has no role in video conferencing participant menus or conference selection.

CAuto AttendantCorrect

Auto Attendant on the Cisco MCU acts as an interactive lobby service - when a participant dials the MCU, it presents a list of permanent and active conferences. The participant can navigate the menu to select and join an existing conference or initiate a new one, making it the only feature that satisfies both the browsing and creation requirements described.

Dpreconfigured participant

A preconfigured participant is a pre-defined endpoint or dial-out entry stored within a conference configuration, not a feature that enables participants to browse or select conferences.

Concept tested: Cisco MCU Auto Attendant conference browsing feature

Source: https://www.cisco.com/c/en/us/td/docs/telepresence/infrastructure/mcu/user_guide/Cisco_TelePresence_MCU_Auto_Attendant.html

Topics

#Auto Attendant#MCU features#conference joining#ad hoc conferencing

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