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210-065 · Question #190

Which two methods are used to navigate the menu options of an auto attendant on an MCU? (Choose two.)

The correct answer is B. DTMF E. FECC. Users navigate an MCU auto attendant using DTMF keypad tones for digit-based selection and FECC signals from a video endpoint for directional menu navigation.

Multipoint Conferencing

Question

Which two methods are used to navigate the menu options of an auto attendant on an MCU? (Choose two.)

Options

  • AKPML
  • BDTMF
  • CPiP
  • DPoP
  • EFECC
  • FSCCP

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    89% (31)
  • C
    6% (2)
  • D
    3% (1)

Why each option

Users navigate an MCU auto attendant using DTMF keypad tones for digit-based selection and FECC signals from a video endpoint for directional menu navigation.

AKPML

KPML (Key Press Markup Language) is a SIP-based protocol used to report DTMF digit events between SIP entities and is not a user-facing navigation method for an MCU auto attendant.

BDTMFCorrect

DTMF (Dual Tone Multi-Frequency) tones generated by pressing keypad digits are the standard method for selecting options in an MCU auto attendant menu, functioning similarly to IVR navigation on a phone system.

CPiP

PiP (Picture in Picture) is a video layout feature that controls how participant video streams are displayed on screen, and has no function in navigating menu systems.

DPoP

PoP is not a recognized Cisco conferencing protocol or navigation mechanism relevant to MCU auto attendant menus.

EFECCCorrect

FECC (Far End Camera Control) commands transmitted from a video endpoint are interpreted by the Cisco MCU as directional navigation inputs, allowing users to scroll through and select auto attendant menu options without using a telephone keypad.

FSCCP

SCCP (Skinny Client Control Protocol) is a proprietary Cisco signaling protocol used between IP phones and Cisco Unified Communications Manager, not a method for navigating MCU auto attendant menus.

Concept tested: MCU auto attendant navigation using DTMF and FECC

Source: https://www.cisco.com/c/en/us/td/docs/telepresence/mcu/5300/user_guide/Cisco-Codian-MCU-5300-User-Guide.html

Topics

#auto attendant#MCU navigation#DTMF#FECC

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