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210-060 · Question #243

A user directory number is configured to forward all calls to a cell phone, but calls are not successfully forwarding. Which Cisco Unified Communications Manager setting requires reconfiguration?

The correct answer is D. CFA Calling Search Space. When Call Forward All to an external number fails, the CFA Calling Search Space - not the DN CSS - must be configured to include a partition containing the external PSTN route pattern.

Call Control

Question

A user directory number is configured to forward all calls to a cell phone, but calls are not successfully forwarding. Which Cisco Unified Communications Manager setting requires reconfiguration?

Options

  • ADN External Mask
  • BDN Route Partition
  • CDN Calling Search Space
  • DCFA Calling Search Space

How the community answered

(21 responses)
  • A
    5% (1)
  • B
    5% (1)
  • C
    14% (3)
  • D
    76% (16)

Why each option

When Call Forward All to an external number fails, the CFA Calling Search Space - not the DN CSS - must be configured to include a partition containing the external PSTN route pattern.

ADN External Mask

The DN External Mask controls the calling party number presentation (CLID) for outbound calls from that DN and has no effect on whether a forwarded call can be routed to an external destination.

BDN Route Partition

The DN Route Partition determines which devices with the appropriate CSS can reach that directory number; it governs inbound reachability of the DN, not the routing of calls forwarded by that DN.

CDN Calling Search Space

The DN Calling Search Space controls which route patterns the phone can dial directly; CUCM uses the separate CFA CSS for forwarded calls, so the DN CSS is not evaluated during the forwarding routing decision.

DCFA Calling Search SpaceCorrect

The CFA Calling Search Space is a dedicated CSS applied specifically to forwarded calls; when a DN forwards to a cell phone, CUCM uses the CFA CSS to route the forwarded leg, so if the CFA CSS does not include a partition with a matching external route pattern, the forwarded call cannot reach the PSTN and will fail.

Concept tested: CUCM Call Forward All Calling Search Space routing

Source: https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/200172-Understanding-Calling-Search-Spaces-and.html

Topics

#call forwarding#Calling Search Space#CFA#directory number

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