Under what condition must an appliance license be reactivated.

While RMAs (Return Merchandise Authorizations) for hardware replacement definitely require license reactivation, it is not the only situation, as software upgrades also necessitate it.

When performing significant system software upgrades on an appliance, a license reactivation is often required to update the license to recognize the new software version and ensure all licensed features remain active and compliant. This process verifies the system's entitlement to run the new software.

Adding new features often requires purchasing and installing new license add-ons, which may trigger a full reactivation, but the core license also needs reactivation for system upgrades irrespective of new features.

Licenses are not permanent for the platform regardless of software version; they are tied to specific software versions and require reactivation to validate against new versions or changes.