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200-201 · Question #539

A data privacy officer at a marketing firm has received a request from a former client to delete all personally sensitive information held by the company. The firm operates globally and follows intern

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Submitted by andreas_gr· Mar 6, 2026Security Policies and Procedures

Question

A data privacy officer at a marketing firm has received a request from a former client to delete all personally sensitive information held by the company. The firm operates globally and follows international data protection standards. The only information retained about the client is a unique customer ID, "051473912", which is not directly tied to the name, address, or any other identifiable details. Which action should the data privacy officer take?

Options

  • ADelete the data immediately to comply with all global privacy regulations.
  • BRetain the data, as a customer ID by itself does not qualify as PSI under international standards.
  • CConsult the legal team, as customer IDs are always considered PSI and cannot be retained.
  • DDelete the data if the customer ID is stored alongside additional information that can identify the

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Topics

#Data privacy#PII/PSI#GDPR compliance#Data retention policy
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