1Z0-902 · Question #7
Which two statements are true about Auto Service Request (ASR) with an Exadata Database Machine?
The correct answer is D. ASR can upload configuration metadata to support problem resolution. E. ASR Manager opens a service request (SR) automatically after sensors detect hardware faults. D is correct because ASR actively collects and uploads system configuration metadata, diagnostics, and telemetry to Oracle, enabling support engineers to diagnose and resolve hardware issues faster without needing manual data gathering. E is correct because automatic SR…
Question
Which two statements are true about Auto Service Request (ASR) with an Exadata Database Machine?
Options
- AASR Manager must be installed and configured on a dedicated server external to the Database
- BConfiguring ASR is mandatory for all Database Machine assets.
- CASR Manager must be installed and configured on one of the database servers.
- DASR can upload configuration metadata to support problem resolution.
- EASR Manager opens a service request (SR) automatically after sensors detect hardware faults.
- FASR communicates with Oracle support services using HTTPS.
How the community answered
(45 responses)- A11% (5)
- B2% (1)
- C7% (3)
- D78% (35)
- F2% (1)
Explanation
D is correct because ASR actively collects and uploads system configuration metadata, diagnostics, and telemetry to Oracle, enabling support engineers to diagnose and resolve hardware issues faster without needing manual data gathering. E is correct because automatic SR creation upon sensor-detected faults is ASR's core purpose - it eliminates the need for a human to notice and manually log a hardware problem.
A and C are both wrong because they each impose a false requirement on ASR Manager's placement: it does not have to be on a dedicated external server (A) nor does it have to be on a database server (C) - both deployment models are valid, making neither statement universally true. B is wrong because ASR configuration is optional/recommended, not mandatory. F is a tempting distractor: while ASR Manager does use HTTPS to communicate with Oracle's backend, this option is considered incorrect in the exam context because the sensor-to-ASR-Manager layer relies on SNMP traps, not HTTPS - the overall flow isn't purely HTTPS end-to-end.
Memory tip: Think "ASR = Automatic + Aware" - it automatically opens SRs (E) and stays aware of your config by uploading metadata (D). Both answers describe what ASR does proactively, while the distractors all describe constraints or methods that are either optional, false, or incomplete.
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