Oracle
1Z0-807 · Question #48
1Z0-807 Question #48: Real Exam Question with Answer & Explanation
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Question
A company provides call center support for corporations world-wide. Each agent in the call center can be assigned to multiple call center customers. All the company's customers use Windows based user interfaces and it has Just signed a new customer that uses a Java EE back end and wants a rich interface. The company is developing a user interface for the new customer with the following requirements: - Customer service representatives (CSRs) must be able to work with minimal training on the application. - CSRs must be able to switch between call center systems quickly. - Screens must have a windows look and feel. - 2000 agents spread across four locations must be able to use the system. Which recomBmendation would you make to this company about the user interface (UI)?
Options
- AWrite the UI using JSP and JSTL.
- BWrite the UI using JSPs with embedded script lets.
- CWrite the UI using AJAX, Accessing servlets directly.
- DWrite the UI using Java Swing and describe using JNLP.
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