Oracle
1Z0-807 · Question #48
A company provides call center support for corporations world-wide. Each agent in the call center can be assigned to multiple call center customers. All the company's customers use Windows based…
The correct answer is D. Write the UI using Java Swing and describe using JNLP. See the full explanation below for the reasoning.
Question
A company provides call center support for corporations world-wide. Each agent in the call center can be assigned to multiple call center customers. All the company's customers use Windows based user interfaces and it has Just signed a new customer that uses a Java EE back end and wants a rich interface. The company is developing a user interface for the new customer with the following requirements:
- Customer service representatives (CSRs) must be able to work with
minimal training on the application.
- CSRs must be able to switch between call center systems quickly.
- Screens must have a windows look and feel.
- 2000 agents spread across four locations must be able to use the
system. Which recomBmendation would you make to this company about the user interface (UI)?
Options
- AWrite the UI using JSP and JSTL.
- BWrite the UI using JSPs with embedded script lets.
- CWrite the UI using AJAX, Accessing servlets directly.
- DWrite the UI using Java Swing and describe using JNLP.
How the community answered
(42 responses)- A10% (4)
- B2% (1)
- C5% (2)
- D83% (35)
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