You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes…

Question

Options

• Aadd custom fields to the note object
• Bimport the information from a legacy system
• Cmap the note type to the business object to aid in end user searching, filtering, and reporting
• Dleave the mapping blank in order to provide end users with a "view all" option
• Etransfer information from the note object to standard fields within Oracle Fusion CRM

• A
  13% (5)
• B
  3% (1)
• C
  80% (32)
• D
  5% (2)

Explanation

After note types are added, you must map them to the business objects applicable to your product area. Select a business object other than Default Note Types. You will see the note types only applicable to that object. If the list is empty, note type mapping doesn't exist for that object, and default note types will be used. Select Default Note Types to view the default note types in the system. Modifying default note types will affect all business objects without a note type mapping. For example, you have decided to add a new note type of Analysis for your product area of Sales-Opportunity Management. Use the note type mapping functionality to map Analysis to the Opportunity business object. This will result in the Analysis note type being an available option when you are creating or editing a note for an opportunity. When decidingwhich note types to map to the business objects in your area, consider the same issues you considered when deciding to add new note types. Decide how you would like users to be able to search for, filter, and report on those notes. Note: A note is a record attached to a business object that is used to capture nonstandard information received while conducting business. Note types are assigned to notes at creation to categorize them for future reference. During setup you can add new note types, and you can restrict them by business object type through the process of note type mapping.

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