nerdexam
Oracle

1Z0-425 · Question #57

What is the purpose of Interaction records?

The correct answer is A. To capture communication with a customer. See the full explanation below for the reasoning.

Question

What is the purpose of Interaction records?

Options

  • ATo capture communication with a customer
  • BTo capture detailed notes about a customer
  • CTo capture upcoming appointments with a customer
  • DTo capture follow-up items with a customer
  • ETo escalate internal resource collaboration issues

How the community answered

(33 responses)
  • A
    73% (24)
  • B
    15% (5)
  • C
    3% (1)
  • D
    3% (1)
  • E
    6% (2)

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Full 1Z0-425 Practice