Oracle
1Z0-425 · Question #57
What is the purpose of Interaction records?
The correct answer is A. To capture communication with a customer. See the full explanation below for the reasoning.
Question
What is the purpose of Interaction records?
Options
- ATo capture communication with a customer
- BTo capture detailed notes about a customer
- CTo capture upcoming appointments with a customer
- DTo capture follow-up items with a customer
- ETo escalate internal resource collaboration issues
How the community answered
(33 responses)- A73% (24)
- B15% (5)
- C3% (1)
- D3% (1)
- E6% (2)
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