Scenario: A member of the help desk team forwards a call to a Citrix XenApp Administrator to help a user who is currently experiencing difficulties accessing data from an application. The response…

Scenario: A member of the help desk team forwards a call to a Citrix XenApp Administrator to help a user who is currently experiencing difficulties accessing data from an application. The response times seem slow. The Administrator is using the EdgeSlight "Process Performance Summary by Process" built-in report and obtains the report which is displayed in the attached exhibit. What could cause the slow application performance issue based on the report in the attached exhibit?