1Y0-370 · Question #30
Scenario: A user has been blocked from receiving email on a mobile device because the device is jailbroken. A Citrix Engineer needs to configure a XenMobile Mail Manager (XMM) rule to allow the…
The correct answer is D. Use the XMM Monitor function to view the Device ID. See the full explanation below for the reasoning.
Question
Scenario: A user has been blocked from receiving email on a mobile device because the device is jailbroken. A Citrix Engineer needs to configure a XenMobile Mail Manager (XMM) rule to allow the device to receive email. Which action could the engineer take to locate the device information?
Options
- AUse Powershell to query XMM.
- BLook at the XMM Local Rules for the user.
- CLook at the XDM access rules for the user.
- DUse the XMM Monitor function to view the Device ID.
How the community answered
(33 responses)- A9% (3)
- B15% (5)
- C3% (1)
- D73% (24)
Community Discussion
5
Brenda K.Feb 12, 2026D is your answer, and it is a quick win you should bank in under 30 seconds. The XMM Monitor function lets the engineer pull up the Device ID directly, which is exactly the piece of information needed to locate the blocked device and configure the allow rule, no PowerShell scripting or digging through access rule tables required.
Prof. SaraFeb 14, 2026Brenda is right that XMM Monitor is the direct path to the Device ID, and the exam loves testing whether you know that shortcut exists, but make sure you also have the downstream step locked in memory: retrieving the ID gets you to the door, and correctly placing it in the allow rule under the right policy scope is where candidates lose points if they blur the workflow under pressure.
Prof. SaraFeb 1, 2026Saw this exact scenario on my attempt and the trap is Option B, because "Local Rules" sounds like the obvious place to look for device-level detail, but XMM Local Rules govern policy assignment, not device identification. The XMM Monitor function is your window into live device data including the Device ID, which is precisely what you need before you can build or modify any rule targeting that specific jailbroken device.
Thekla S.Jan 29, 2026Saw this one on my actual 1Y0-370 sitting and I remember pausing on it because the wording around "locate the device information" felt deliberately vague, but the Monitor function in XMM is exactly where you pull the Device ID when you need to build or fix a rule around a specific blocked device. D is the move, the other options either point to the wrong tool or the wrong layer entirely.
Prof. SaraJan 31, 2026Solid recall, and worth adding that Monitor is also where you confirm the exact string format of the Device ID before writing the rule, since a mismatch in case or delimiter will silently fail the match in XenMobile policy enforcement.