Scenario: Users in an environment are NOT logging off gracefully. A Citrix Engineer notices that an executable is still running in the user context. What should the engineer do to ensure graceful…

Disabling session lingering affects how long an idle session persists after applications close and has no effect on whether a running executable blocks a graceful logoff.

Disabling connection leasing removes the offline launch capability for users when brokers are unavailable and is unrelated to the logoff sequence or running processes.

LogoffCheckSysModules is a registry value located at HKLM\SYSTEM\CurrentControlSet\Control\Citrix that accepts a comma-separated list of executable names to exclude from the logoff process check. When a user-context executable prevents graceful logoff, adding it to this list instructs Citrix session management to proceed with logoff without waiting for that process to exit. This resolves ungraceful logoffs caused by persistent processes without altering application behavior or profile settings.

Modifying Citrix Profile Manager folder redirection settings controls where user profile folders are stored and does not affect whether a running executable prevents a graceful logoff.